New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy In today's complex business market, customer and ...
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced continued strong momentum during the third quarter of fiscal year 2026 (Aug. 1 – Oct. 31, 2025). The Genesys ...
Genesys wins the GovConnect Award for its Varanasi Digital Twin platform, enhancing urban governance with cutting-edge ...
This latest recognition follows the company's position as a Leader in the IDC MarketScape: Worldwide General-Purpose Conversational Artificial Intelligence Platforms 2025 Vendor Assessment (US52972625 ...
Yesterday Genesys Telecommunications Laboratories, an Alcatel-Lucent company, announced that it has acquired a reporting and analytics firm. Informiam is a 45 employee business headquartered in ...
After dealing with a fragmented tech stack, Aterian rebuilt its CX around Genesys Cloud.
Genesys has been awarded the GovConnect Award for its innovative Digital Twin Map, enhancing urban governance in Varanasi ...
RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...
Genesys Telecommunications Laboratories has announced its plan to acquire privately held VoiceGenie Technologies. VoiceGenie, is a voice self-service solutions provider with a software platform based ...
New partnership creates seamless adoption of smart end-to-end innovations to help joint customers transform their business for the experience economy SAN FRANCISCO, Jan. 12, 2023 /PRNewswire/ -- ...
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