Simple CRM, a software company specializing in CRM and business management software, is excited to announce the launch of the first AI proactive assistant for a company’s employees. Named HaPPi, the ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Not too long ago, advice to keep a CRM implementation simple would have focused around due diligence for the application (you never buy a complex product unless absolutely necessary). It would have ...

Few pieces of tech jargon are as unwieldy as CRM–customer relationship management. But what CRM systems do is actually quite simple. A CRM system is like an electronic Rolodex souped up so that every ...

Learn how to evaluate, test, and roll out top-rated CRM software with a clear, practical framework that drives real ROI and ...

You can have the best intentions, understand the value of CRM and be prepared to spend big money to buy and develop it, but at the end of the day, there’s one key group that can sabotage it — its ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I was having a conversation with a friend the other day about ...