Are you using an old Windows computer? Or is your Windows computer out of warranty? If so, you need genuine websites that will help you if you face any issues with your computer. The chances of errors ...

Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection, and basic ...

Verizon is adding a new tool to its Fios tech support options as the coronavirus pandemic continues to keep people on lockdown around the US: virtual support. Partnering with a company called TechSee, ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Sadly, feeling ripped off is common when you need to fix some complex piece of equipment at home, in a car, or on a hard drive. Since Thanksgiving, I've suffered a long-distance tech support nightmare ...

Managing technology comes last on the to-do list for many small companies. You want to focus on front-end business while hardware and software magically work behind the scenes. Many mom-and-pop or ...

Mavenoid, a Swedish company that provides both human- and AI-enabled support and troubleshooting tools for hardware companies, has raised $30 million in a series B round of funding. Founded out of ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...